Privacy Policy
Effective Date: [05.05.2025]
At Senza Hotel, we take the privacy and security of your personal data seriously when you visit our website. This privacy policy explains how the personal data collected through our website (www.senzahotels.com) is processed, stored, and protected.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Contact Information: Name, surname, email address, phone number (e.g., through contact forms)
- Reservation Information: Accommodation preferences, date ranges, etc.
- Device and Usage Information: IP address, browser details, session duration, page views, etc. (via cookies)
2. Purposes of Data Processing
The personal data we collect may be used for the following purposes:
- To process your reservation requests
- To provide you with information about our services
- To send you promotional updates and announcements (with your explicit consent)
- To improve our website and user experience
- To fulfill legal obligations
3. Data Storage and Protection
Your personal data will be stored only for as long as necessary for the purposes stated above. We implement necessary technical and administrative security measures to protect your data from unauthorized access, loss, misuse, and disclosure.
4. Sharing with Third Parties
Your personal data will not be shared with third parties, except as required by law. If necessary, data may be transferred in compliance with the applicable data protection laws and with adequate security measures in place (e.g., payment service providers, legal advisors, etc.).
5. Cookies
We use cookies on our website to enhance user experience. You have the option to disable or restrict cookies through your browser settings. However, please note that some features of the site may be limited if cookies are disabled.
6. Your Rights
Under the applicable data protection law (KVKK), you have the following rights:
- To inquire whether your personal data is being processed
- To request information about how your data is being processed
- To ensure the data is being used for its intended purpose
- To request correction of incomplete or inaccurate data
- To request deletion or destruction of your data under certain legal conditions
- To request that third parties to whom your data has been transferred are notified of these actions
- To object to the processing of your data
- To seek compensation for damages caused by unlawful data processing
You can exercise these rights by contacting us at [email address].
7. Contact Us
If you have any questions regarding our privacy policy, feel free to reach out to us:
Senza Hotel
Address: Fığla Mahallesi, Bağcı Caddesi, Çolak Ahmet Apt. No:24 D: 5-6
Alanya / TURKEY
Email: info@senzahotels.com